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Contact Us


For technical issues (e.g. locked out of account, password reset), you can contact the FOP Connection Registry Technical Helpdesk:

By email: FOPRegistryHelpDesk@iqvia.com

Note: The helpdesk uses your email address to locate your account information. When contacting the helpdesk, please use the email address associated to your FOP Connection Registry account. When you send an email to the helpdesk from a different email address, you will receive an error message from the helpdesk system. If you are unable to reach the helpdesk through email, please call the toll free number to speak with a helpdesk representative.

Phone (USA): 866-761-0145

Phone numbers are toll free and the helpdesk is open 24 hours a day, 7 days a week.

You may call for:


  • FOP Connection Registry Website
  • Unlocking accounts
  • Password resets
  • Registration Issues
  • Questions related to Surveys
  • Other Technical Issues